The In-House Agency Council (IHAC) is committed to protecting the privacy of our members' personal information. This Policy explains how we gather and use the information that we collect from IHAC's website, located at www.ihac.com.au. This policy is subject to change over time. Amendments to this statement will be posted at this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance thereof.

Collection and Use of Information

When members or site visitors make an enquiry on www.ihac.com.au, the site collects several types of information including name, title, company name, mailing address, phone number, and email address. The manner in which this information is used is summarised below:

Access Privileges

Information collected may be used to verify that users have the rights to access IHAC's members-only content and that individuals qualify for various member discounts and/or promotions.

Communications

The IHAC website offers educational programs and events that may be of use to individual in-house agency managers and their employees to develop new skills. Information from registration may be used to determine whom to contact, typically via email, with an invitation to participate.

Site Monitoring and Maintenance

Information from member registration may be used to measure the traffic of various sections of the site. This information is used on an aggregate level only; the site does not record the specific content viewed by an individual user.

We may also employ other companies and/or individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and/or email, removing repetitive information from customer lists, analyzing data, providing marketing assistance (including direct and targeted marketing), processing credit card payments, and providing customer service. They have access to personal information needed to perform such functions, but may not use it for other purposes.

In certain circumstances, we may share member information with trusted service providers who need access to such information in order to provide operational or other support. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable laws or when we otherwise believe in good faith that the law requires it.

Your personal information collected on the site or when you sign-up for IHAC membership will not be sold to third parties for email marketing or telemarketing campaigns.

Use of IP Address

We may use your IP Address to help diagnose problems with our server, and to administer our site.

Membership Agreement

Once an application for membership has been submitted and the individual requesting membership has received access to IHAC's proprietary material, that person or person's company is responsible for all fees associated with membership. Membership with IHAC is a 12-month term, which does not auto-renew. Credit card information is not stored by IHAC. Annual membership cannot be cancelled once member credentials have been issued by IHAC.

Use of Cookies

When you view our site, we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and/or steal information. Rather, they help you navigate a website as easily as possible.

We use cookies to track traffic by visitor type (aggregated, not individual) for the purpose of understanding what content users find most valuable.

Because of our use of cookies, we can deliver faster service, consistent, updated results and a more personalised site experience. You have the option of setting your browser to reject cookies. However, doing this may hinder performance and negatively impact your experience on our site.

Member Hub

The IHAC website provides a link to the IHAC Member Hub where members can take part in discussion forums, message boards, and/or sub-council groups available to you. Please remember that any information disclosed in these areas becomes public, so you should exercise caution in what you choose to disclose.

Children

We do not specifically collect online contact information from children nor do we target or sell products for purchase by children.

Security

This site has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take reasonable steps to ensure the safety of your personal information.

Links to Other Websites

This site contains links to other websites. IHAC is not responsible for the privacy practices or content of such websites. If you wish to know the privacy policies of other websites, please refer to the organisations sponsoring those sites.

Consent

By registering on IHAC's website or registering for an IHAC event, you expressly consent to the collection and use by IHAC of personally identifiable information according to this Privacy Policy. The information provided may be used by IHAC, or designated site partners to send you information and services that we think will be useful to you.

Updating Your Member Profile

IHAC allows users the ability to correct or update online information previously provided. Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that corrections or deletions will reach those additional databases. We will use all reasonable efforts to ensure your information is removed from and/or corrected across our records.